Privacy Policy

1. Who we are

Zoe Languages ("we", "us", "our") provides language learning resources and related content. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, download our resources, or subscribe to our email list.

2. Information we collect

We collect the information you choose to share with us, which may include:

• Full name
• Email address
• Data related to your interaction with our emails and pages (such as opens, clicks, or form submissions)

3. How we use your information

We use your information to:

• Send you the free guide and other resources you request
• Share educational content about language learning and related topics
• Send occasional news, offers, or updates about Zoe Languages
• Understand what content is most helpful so we can improve our resources and communication

4. Email marketing and ActiveCampaign

We use ActiveCampaign as our email marketing and automation platform. When you submit a form on our site, your information is securely transferred to ActiveCampaign and stored there in order to:

• Deliver the guide or resource you requested
• Send follow-up educational emails and updates
• Track basic engagement (such as opens and clicks) to understand what content is useful

ActiveCampaign acts as our data processor and processes your data on our behalf in accordance with their own security and privacy standards. We do not sell your personal data.

5. Legal basis for processing

Where applicable, we rely on your consent (for example, when you opt in to receive our guide and emails) and on our legitimate interest in running and improving Zoe Languages as the legal bases for processing your personal data.

6. How long we keep your data

We keep your information for as long as you remain subscribed to our emails or as long as it is reasonably necessary for the purposes described in this policy. You can unsubscribe at any time using the link at the bottom of our emails, and we will stop sending you marketing communications.

7. Your rights

Depending on your location, you may have rights over your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain types of processing, including direct marketing

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online service can be guaranteed to be 100% secure, so you share information with us at your own risk.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Zoe Languages
Email: team@zoelanguages.com